Shipping policy
TrendTread
At TrendTread, we aim to deliver your orders safely, quickly, and reliably across the United States. Please review our shipping policy before placing your order.
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly. We will notify you via email if there is a significant delay.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times within the United States:
- Standard Shipping: 7–12 business days= $0.00
- Express Shipping: 2–5 business days= $16.99
Delivery times are estimates and may vary due to carrier delays, weather conditions, or high demand periods.
3. Order Tracking
Once your order has shipped, you will receive a tracking number via email.
You can use this tracking number to monitor your shipment status in real-time.
4. Shipping Locations
We currently ship to:
- United States
- Selected international locations
If your location is not available at checkout, please contact us for assistance.
5. Incorrect Address
It is the customer’s responsibility to provide accurate shipping information.
We are not responsible for:
- Orders shipped to incorrect addresses
- Delays due to incomplete address details
If you notice an error in your shipping details, contact us immediately at contact@trendtread.shop.
6. Lost or Delayed Packages
TrendTread is not responsible for delays caused by shipping carriers, customs, or unforeseen events.
If your package is delayed or lost:
- First check tracking updates
- Contact the shipping carrier
- Then reach out to our support team for assistance
We will help you investigate and resolve the issue.
7. Damaged Packages
If your order arrives damaged:
- Take clear photos of the package and product
- Contact us within 7 days of delivery
- We will arrange a replacement or refund if applicable
8. Warehouse Information
TrendTread Warehouse
5505 Highland Trl
Big Lake, Minnesota 55309-8265, United States
Phone: +1 850-279-6282
Email: contact@trendtread.shop
9. Contact Us
If you have any questions regarding shipping, feel free to contact us:
📧 contact@trendtread.shop